Enriching.
Enchanting.
Inspiring.

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Presence

Our combined wealth of experience and understanding of the industry means we’re well equipped to deliver tangible results for our valued Collection of hotel clients. Proactive presence is key in elevating awareness and driving sales. We maximise every opportunity through constant connection and communication. Daily meetings, escorted sales calls, familiarisation trips, exclusive events, prospecting new partners and monthly industry reports are all included in our services.

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Planning

Utilising our combined experience, both on property in luxury London hotels and from the luxury travel agency side, we understand the importance of creating holistic and commercially strategic action plans, with full sales and marketing support to complement. Our experience in compiling annual budgets and reviews ensures implementation of focused campaigns with appropriate communication that are aligned with the vision and mission of each individual hotel. Thoughtful planning is the key to successful sales results.

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Support

Our unique Collection will purposefully remain limited so that we can truly act as an extension of each client’s team and deliver beyond expectation. We support our clients in management of enquiries and work to confirm bookings through appropriate communication and follow up. Our deep-rooted industry relationships ensure we’re well positioned to provide insightful market intelligence, both from the UK and International luxury travel sectors. Whilst our focus is the UK market, we do have extensive connections in other regions, including USA, Australia, Europe and Latin America, and can support with market intelligence and connections on a global scale.